When we chose to run our Freelancer Workflows Symposium in 2021, we knew we would need a highly experienced Online Business Manager to talk on the topic of Standard Operating Procedures. And without hesitation, we reached out to educate our attendees on this very topic. A powerful presentation was given on how to create highly adaptable SOPs, how to keep them updated to date, and the very things that need to go into such a document - many of which are often overlooked by even the paid courses. My team and I would like to celebrate the courage in going from a seasoned online business manager to a highly confident speaker on our international forum. It was a stand-out performance, and we look forward to having the speech within our network again!