Terms and Conditions of Service and Refunds

Acceptance of Terms: By accessing or using our Services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any of these Terms, you are prohibited from using or accessing our Services.

Use License: Apextra Virtual Solutions grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for personal, non-commercial purposes only. This license does not permit you to modify, reproduce, duplicate, copy, sell, resell, or exploit any portion of our Services without our express written consent.

User Accounts: In order to access certain features of our Services, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Intellectual Property: All content and materials available on TifasVirtualVision.com, including but not limited to text, graphics, logos, images, audio clips, and software, are the property of Apextra Virtual Solutions or its licensors and are protected by copyright, trademark, and other intellectual property laws.

User Content: By submitting, posting, or transmitting any content on or through our Services, you grant Apextra Virtual Solutions a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any form, media, or technology.

Marketing
From time to time, we would like to tell you more about the other goods and services available through the Website. We will do this by sending you marketing emails if you subscribe to them when you sign up to the website (by ticking the relevant box where indicated). You can subsequently unsubscribe by clicking the unsubscribe link in every subsequent marketing email.
You can also amend the contact preferences in your account at any time to stop us from contacting you in connection with the recruitment services or courses available through the Website, including job alerts and course alerts, for which you register when you set up your account.
Apextra Virtual Solutions may also send you marketing information relating to the services it provides and which may be of interest to you. You have the right to opt out of receiving such marketing information at any time.
We use tracking pixels in our marketing emails. These pixels provide us with information in relation to your interaction with the emails (e.g. if you opened the email). This information helps us to better understand how customers engage with our content and to analyse the effectiveness of our marketing campaigns. You can disable tracking pixels by changing your email settings to block the loading or display of external images.

Refunds:
User product returns and refund requests should be made to the Apextra Virtual Solutions on Apextra Virtual Academy Service team via email. The team will respond by email and will confirm any successful requests. Worth noting that if a course was purchased at a discounted rate then the fee of such a purchase is non-refundable. Apextra Virtual Solutions reserves the right to refuse a refund if not satisfied with the circumstances of the request.   

Third-Party Links: Our Services may contain links to third-party websites or services that are not owned or controlled by Apextra Virtual Solutions. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Apextra Virtual Solutions shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

Disclaimer of Warranties: Our Services are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. Apextra Virtual Solutions disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability: In no event shall Apextra Virtual Solutions or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use or inability to use our Services, whether based on warranty, contract, tort (including negligence), or any other legal theory.

Indemnification: You agree to indemnify, defend, and hold harmless Apextra Virtual Solutions, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, liabilities, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your use or misuse of our Services, your violation of these Terms, or your violation of any rights of another.

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United Republic of Tanzania, without regard to its conflict of law provisions.

Changes to Terms: Apextra Virtual Solutions reserves the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on this page. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.

Contact Us: If you have any questions about these Terms, please contact us at [email protected]

General Advice
It’s always important to be mindful of your security and safety online. Look at our top 10 tips to staying safe online to make sure you’re not putting yourself at risk.

If it looks too good to be true, it probably is. Be wary of offers for jobs paying a high salary for working from home.

Never provide personal details when looking for a job. There’s no need for a recruiter to request your bank details before you’ve been through the interview process and been offered a role.

Never agree to process funds through your personal bank account on behalf of a company. Any legitimate company will have corporate accounts, so would never ask you to do this.

Never provide your personal details over a non-secure connection. If you’re being asked to enter login credentials, look for the “https://” at the beginning of the website address.

Don’t put personal information on your CV. Recruiters don’t need to see your date of birth or national insurance number on your CV.

Look out for bad spelling and grammar. Email scams often originate from outside Tanzania, so they may or may not contain perfect English.

Never provide your username and password in an email purporting to be from Apextra Virtual Solutions or the Apextra Virtual Academy Team. We’ll never ask you to provide this information in an email.

Be wary of recruiters with no personal contact. It’s very unlikely that a recruiter would offer you a job without a telephone and/or face-to-face interview.

Keep your password secure and up-to-date. Passwords should be changed at least once every three months and shouldn’t contain your name, email address or the word ‘password’.

If in doubt, report it. If you’re suspicious about any contact you receive related to us, contact us at [email protected] and our Customer Support Team will investigate.

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our Services.

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